UMEHEAL TERMS AND RETURNS POLICY
PLEASE READ THIS DOCUMENT CAREFULLY - IT CONTAINS VERY IMPORTANT INFORMATION ABOUT YOUR RIGHTS AND OBLIGATIONS, AS WELL AS LIMITATIONS AND EXCLUSIONS THAT MAY APPLY TO YOU. THIS DOCUMENT ALSO CONTAINS AN ARBITRATION CLAUSE THAT APPLIES TO YOUR PURCHASES.
The following Terms and Conditions of Sale (the “Agreement”) is a legal contract between you, an individual customer ("You" or "Customers"), and UMEHEAL. (“We” or “UMEHEAL”) regarding Your purchase of products ("Products") sold by UMEHEAL on the http://www.UMEHEAL.com/ website or other websites associated with UMEHEAL (collectively, "Site") or through a representative or sales agent of UMEHEAL. BY PURCHASING THE PRODUCTS, YOU AGREE TO BE BOUND BY AND ACCEPT THESE TERMS AND CONDITIONS.
- Ordering Procedures.By placing an order through our Site, You represent and warrant that you are legally capable of entering into binding contracts and are at least 18 years old. In addition, if you are buying any Products on behalf of an organization, you represent and warrant that you have the authority to bind that organization to this Agreement. Our order process allows You to check and amend any errors before submitting your order to us. Please take the time to read and check Your order at each page of the order process. You are required to promptly notify us of any inaccuracy or error in the terms of any Order Confirmation. All orders are subject to acceptance by UMEHEAL, If We are unable to supply You with a Product, for example because of an error in the price on the Site, we will inform you of this by e-mail and We will not process your order. If you have already paid for the Products, we will refund you the full amount as soon as possible.
- The Site currently uses third parties to process payments.Our third-party payment processors may accept payments through one or more of the following: various credit or debit cards or third-party payment services such as PayPal, as detailed on the applicable payment screen.
- United States Dollars.All monetary transactions on the Site take place in U.S. dollars.
- Shipping Charges; Taxes.Separate charges for shipping and handling will be assessed on all Products. You are responsible for sales and all other taxes associated with the purchase, however designated, except for UMEHEAL’ franchise taxes and taxes on UMEHEAL’s net income.
- Title; Risk of Loss.Title to the Products (other than any software that may be included in the Product) passes from UMEHEAL to You upon shipment from UMEHEAL. Loss or damage that occurs during shipping by a carrier selected by UMEHEAL is UMEHEAL’S responsibility. Loss or damage that occurs during shipping by a carrier selected by You (e.g., a return of Product for refund, exchange or repair) is Your responsibility.
- Returns Policy.UMEHEAL guarantees your satisfaction with our products. If you are not satisfied with your purchase from UMEHEAL for any reason, you have 30 days from the date of purchase to request a full refund. To qualify for a refund, all of the following conditions must be met:
- A Return Merchandise Authorization (RMA) must be requested from our Customer Care team within 30 days of your purchase date.
- To request an RMA, please contact our Customer Service team at service@UMEHEAL.com
- Returned product(s) must be new and unopened.
- The RMA must be included along with your returned product.
Refunds will be processed within 10 business days of UMEHEAL's receipt of product. Depending on what bank you use, the refund will hit your account anywhere from 2-5 business days.
- Limitation of Liability.UMEHEAL DOES NOT ACCEPT LIABILITY BEYOND THE REMEDIES SET FORTH IN THIS AGREEMENT. TO THE MAXIMUM EXTENT PERMITTED UNDER APPLICABLE LAW, UMEHEAL WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOST PROFITS, LOSS OF BUSINESS, BUSINESS INTERRUPTION OR OTHER CONSEQUENTIAL, INCIDENTAL, SPECIAL, INDIRECT OR PUNITIVE DAMAGES, ARISING OUT OF OR IN CONECTION WITH THIS AGREEMENT OR THE PRODUCTS, EVEN IN THE EVENT OF UMEHEAL’S FAULT AND EVEN IF UMEHEAL IS ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. UMEHEAL’S SOLE LIABILITY FOR ANY CLAIMS, WHETHER BASED IN CONTRACT OR TORT (INCLUDING NEGLIGENCE), AT LAW OR IN EQUITY, FOR ANY LOSS OR DAMAGES ARISING, RESULTING FROM, OR CONNECTED WITH THE PRODUCTS, THE WEBSITES AND THIS AGREEMENT SHALL BE LIMITED TO THE PURCHASE PRICE PAID BY YOU TO UMEHEAL FOR THE PRODUCTS THAT ARE THE SUBJECT OF THE CLAIM. THE FOREGOING LIMITATIONS SHALL APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, EVEN IF SUCH REMEDIES FAIL THEIR ESSENTIAL PURPOSE.
- Applicability of Limitations on Warranties and Remedies to Certain CustomersCertain laws do not allow limitations on implied warranties, or the exclusion or limitation of certain damages. If these laws apply, some or all of the above disclaimers, exclusions, or limitations, may not apply and you may have additional rights to those contained herein.
- Amendment and Modification.This Agreement may only be amended or modified by a written agreement signed by both parties.
- Headings.The section headings used herein are for convenience of reference only and do not form a part of this Agreement, and no construction or inference shall be derived therefrom.
- Severability.If any provision of this Agreement shall be illegal, invalid or unenforceable to any extent under applicable law, such provision shall be fully severable. The remainder of this Agreement will remain in full force and effect and will not be terminated.
- Additional Limits on Pricing and Product Availability.Pricing, specifications, and availability are valid and are subject to change without notice. Taxes, fees, shipping, handling and any applicable restocking charges, other than free shipping if applicable, are extra and vary. Discounts cannot be retroactively applied. Supplies are limited to stock on hand. Available configurations may vary. The Site, and any offers contained herein, are valid only for fixed price items purchased on the Site. Offers listed on the Site are not valid for resellers and/or online auctions. UMEHEAL reserves the right to cancel orders arising from typographical or mathematical errors. With supplies limited, UMEHEAL reserves the right to cancel any orders in which the payment method used is not authorized within two (2) business days of order creation. All orders are subject to cancellation by UMEHEAL, at our sole discretion.